Bank of America (BofA) is set to establish more than 150 new financial centres across 60 markets by the end of 2027.

This expansion includes the opening of 40 centres within this year and another 70 in 2026.

Since 2016, the bank has allocated more than $5bn towards enhancing its financial centre network, which encompasses both new openings and renovations of existing locations.

Recently, BofA inaugurated a flagship financial centre at 2 Bryant Park in New York City.

This centre is designed to facilitate connections between clients and financial specialists, as well as to provide informal meeting spaces.

Currently, it serves consumer, small business, wealth management, and corporate clients in Idaho, with plans to open four financial centres in Boise.

The first of these centres is set to open on 9 June 2025 in Nampa, Idaho.

BofA consumer, retail and preferred president Holly O’Neill said: “Our continued investment in our financial center network reflects our commitment to meeting our clients where they are and how they want to bank with us.

“We are focused on creating spaces where financial specialists can meet with clients and help them achieve their financial goals.”

Since 2014, BofA has progressively expanded its financial centre network, entering 11 new markets, with Louisville being the latest addition in 2024.

Besides, the bank has opened 471 financial centres in existing markets since 2016, reflecting shifts in client engagement preferences.

In the past year, BofA completed renovations on more than 3,000 centres, with over 500 additional renovations planned for the next two years.

In collaboration with ArtLifting, the bank has incorporated artwork by artists living with disabilities or facing housing insecurity in over 1,600 financial centres.

Earlier this year, the bank introduced a service that provides on-demand American Sign Language (ASL) interpreters via video in all financial centres.

Clients can access an ASL interpreter at no cost by scanning a QR code, enabling them to communicate their financial needs using ASL with a financial specialist.

In January this year, the US Soccer Federation and BofA formed a long-term partnership, making the bank the first official partner of all 27 US national teams, including the women's and men's senior teams.

"Bank of America to set up over 150 new financial centres by 2027" was originally created and published by Retail Banker International, a GlobalData owned brand.

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