Mark Sullivan
4 min read
Elon Musk’s Department of Government Efficiency (DOGE) has spent its first 100 days slashing government programs and firing employees. Yet Musk views DOGE not just as a downsizing force, but also as a team of technologically elite shock troops tasked with rapidly modernizing outdated government systems.
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One of DOGE’s primary targets on that front is the Office of Personnel Management’s antiquated retirement application system, which still relies on paper forms and manual processing. The system handles retirement applications and manages benefits for former federal employees and their families, coordinating closely with agency HR teams and payroll centers. DOGE and its allies inside the Office of Personnel Management (OPM) say they’ve now built and tested a fully digital, AI-enhanced replacement system, which they plan to launch across federal agencies on June 2.
But the plans rely heavily on a product built during the Biden administration called the Online Retirement Application (ORA) system, say two former OPM employees who recently left the agency.
A leaked planning document shared with Fast Company shows the ORA pilot launched in 2023 with a handful of agency HR and payroll offices, serving “a few hundred” retirees. The plan under Biden was to roll out the ORA system government-wide in 2025.
The first source, who worked on retirement systems at OPM and spoke to Fast Company on the condition of anonymity, says that ORA is still just a prototype, and not built to support tens of thousands of real retirees. Yet one of the first actions OPM took when Trump came into office was to interrupt the development of ORA.
“They reduced support contracts and added a team of DOGE developers,” adds the second source, who until recently worked at OPM and also spoke on the condition of anonymity. “There is now a ‘war room’ to accelerate the work.”
DOGE has kept its version of the ORA system largely under wraps. It remains unclear whether the team changed the original system’s architecture or user experience, or how the system’s AI components were developed, trained, or integrated. A White House official told Fox News that the AI met Federal Risk and Authorization Management Program (FedRAMP) requirements for securing and monitoring cloud-based services used by government agencies. (Neither DOGE nor OPM responded to Fast Company’s requests for comment.)
