Skip to main content
NY Home homeNews home
Story

Salesforce Stock Sinks Despite Strong AI Momentum -- Is Now the Time to Buy the Dip?

Geoffrey Seiler, The Motley Fool

5 min read

In This Article:

  • Salesforce stock sold off despite a solid quarter and raised guidance.

  • The company is seeing solid momentum with its AI agent solution, Agentforce.

  • The stock looks attractively valued at current levels.

  • 10 stocks we like better than Salesforce ›

Salesforce (NYSE: CRM) turned in solid fiscal 2026 first-quarter results and raised its full-year revenue forecast as customers begin to embrace its artificial intelligence (AI) agents. However, the stock has struggled to gain traction in 2025 with shares down more than 20% year to date, as of this writing.

With the software-as-as-service (SaaS) company also recently announcing the $8 billion acquisition of Informatica (NYSE: INFA), let's take a closer look at its results to see if the stock can start to gain some momentum.

Salesforce continues to see early success with AI agents, and the company now has more than 4,000 paid customers for its Agentforce platform. Agentforce has already reached annual recurring revenue (ARR) of $100 million, the fastest product in the company's history to accomplish this milestone. In addition, 30% of Agentforce's bookings came from customers increasing their consumption, even though the product has only been available for two quarters. Including pilots, it now has more than 8,000 Agentforce deals in place.

At the same time, management said its Data Cloud offering, which helps customers unify their data into a single source, has also taken off with Data Cloud ARR increasing 120% year over year to more than $1 billion. The product recently surpassed 22 trillion records, up 175% year over year. Nearly 60% of its top 100 deals included both Data Cloud and AI, and half of Data Cloud's Q1 new bookings came from existing customers.

Agentforce and Data Cloud are part of Salesforce's four-pillar ADAM framework: agents, data, apps, and metadata. The company says that to truly deliver digital labor, these parts must all work together. That's why Salesforce apps like Tableau and Slack are deeply integrated with agentic layers while running on its metadata platform. With this, the company plans to help lead the digital labor revolution.

To help drive adoption, the company has also introduced FlexCredits, a new Agentforce consumption-based pricing model to improve customer satisfaction and enhance flexibility.

The letters AI on top of a computer chip.

Image source: Getty Images.

For the quarter ended April 30, Salesforce's revenue increased 8% year over year to $9.83 billion, surpassing its guidance range of $9.71 billion to $9.76 billion. Subscription and support revenue also increased 8% to $9.30 billion.